Blog

Nine steps in order, from documenting the loss to getting the scope approved. Most claims are decided by what you do on the first day.

What actually drives the number on a water loss in Spokane, and why square footage is the wrong thing to measure it by.

Drying is three to five days on a straightforward loss. What extends it is how much material soaked up water and how long it sat there.

Five methods for swollen wood, when each one works, and how to tell whether a piece is worth saving at all.