What our clients have to say
Good group of guys working here. Support your local business! Quick, responsive, and top-quality work. Will definitely use them again for a home renovation project.
If you are looking for a restoration company that offers mold remediation, storm damage repair, fire and water damage restoration services then I highly recommend Restoration Done. They are a certified restoration company in Spokane, WA. They are quick, knowledgeable and put the customer first. You will not regret choosing them to restore your home.
Restoration Done responded very quickly to our call and answered all of our questions and concerns. Their technicians are highly trained and experienced. They dispatched the crew in a timely manner and from start to finish the company was very professional.
Restoration Done is a great company. Mike is very knowledgeable, dependable and easy to work with. He worked with us to understand insurance and get the best possible outcome. I highly recommend this company.
In a commercial building, mold is a people problem before it is a building problem
Most residential mold is found by the owner. Most commercial mold is reported by somebody else: an employee whose headaches clear on weekends, a tenant who has escalated three times, an inspection you did not commission. It arrives with an expectation attached, and usually a paper trail.
Documented from the first visit. Dated photographs, meter readings and a written scope.
Independent clearance testing. Signed off by somebody who did not do the removal.
A file that stands up later. Which is what a tenant, an insurer or a lawyer will ask for.
Four signs, in the places nobody thinks to look
Commercial buildings hide mold better than houses, because it grows where nobody goes. A musty zone that is worst on Monday morning. Clustered congestion or headaches among staff. Staining on ceiling tiles, bubbling paint near a floor line, or anywhere that took water in the past.
Free inspection. We look before anyone talks about a scope or a price.
We find the water, not just the mold. Meters and thermal imaging behind the finishes.
Fixed at source. The moisture gets repaired, so it does not come back next winter.
Never let the company doing the removal grade its own work
The most useful thing to know when choosing a company: neither Washington nor Idaho licenses mold remediation as a trade. There is no mold license to check in either state, so the safeguards have to come from somewhere else.
IICRC certified in applied microbial remediation. The actual industry standard for this work.
Registered and verifiable. Washington L&I or the Idaho register, in about thirty seconds.
We work to your hygienist’s protocol. And we will tell you if a scope is more than the building needs.
Once somebody has raised it, the clock is on
Mold makes breathing worse, and it is harder again on anyone with asthma or a weak immune system. Once somebody has raised it, what protects you is a documented response.
Inspection and scope in writing. Agreed before anything is touched.
Containment and negative air. So the work itself does not spread it through the building.
Clearance tested at the end. Documented proof the space is fit to reoccupy.
What happens after you call
Four steps from your first call to a building back in use.
- 01
Give us a call
Reach a real person, day or night. We take emergency calls around the clock.
- 02
We assess the situation
A certified technician inspects the damage on site and identifies the source.
- 03
You receive an estimate
A clear, itemized scope and price, written so your insurer can work from it.
- 04
Paperwork signed, work starts
Once you approve, we begin immediately. No waiting on a crew to free up.
Frequently asked questions
How do you test for mold in a commercial building?
Air sampling at multiple points against an outdoor control, surface sampling on suspect growth, moisture mapping, and an HVAC inspection. In a large building you sample by zone.
Is professional mold testing worth it?
For commercial property, yes. It scopes the work so you are not remediating a floor when the problem is a riser, and it gives you a documented baseline. If a complaint is attached, testing is what closes it.
What is the difference between mold removal and mold remediation?
Removal takes the growth out. Remediation is containment, removal, fixing the moisture, and verifying the result. You cannot remove all spores; they exist in normal outdoor air.
What do professionals use for mold remediation?
Containment barriers and negative air machines to keep spores in one room. HEPA scrubbers and vacuums. Commercial dehumidifiers. Antimicrobial treatment on hard surfaces, and full protective gear for the crew.
Can black mold really be remediated?
Yes. It needs sustained wetness, so finding it means finding a long-running leak. What decides whether material is saveable is how much rot the same water caused.
How do I pick a mold remediation company?
Ask for IICRC certification, verify registration through L&I, insist on independent clearance testing, and ask whether they self-perform the reconstruction.
Can we keep operating during remediation?
Usually. Containment and negative air exist precisely so the rest of the building stays usable. We schedule around your hours and phase the work.
Talk it through with someone who has done this before
Tell us what happened and we will tell you what it takes to put it right. The call is free and there is no obligation.
Licensed in Washington and Idaho · IICRC certified · Over a decade in business
Common signs in a commercial building
A persistent musty smell in one zone, particularly stronger on Monday morning after the HVAC has been idle. Clustered health complaints among employees: congestion, headaches or asthma that improve away from the building, which is often the first real signal. Staining on ceiling tiles or drywall, paint bubbling near a floor line, rooms that never feel dry, and visible mildew in restrooms or janitorial closets. Any recent water damage anywhere in the building is a place to look, because mold follows water within 48 hours.
Where it actually grows: above ceiling grids under a slow roof leak, inside wall cavities on north elevations, in mechanical rooms, behind millwork in restrooms, in unconditioned crawlspaces, and inside the HVAC systems themselves.
Why testing should be independent of the removal
Ask for IICRC certification in applied microbial remediation, which is the actual industry standard. Verify contractor registration through Washington L&I or the Idaho register. Both license general contractors even though neither licenses mold work specifically. And insist on clearance testing by someone who is not doing the removal. A company that grades its own homework is a concern, and the commercial mold market has a real problem with over-scoping because the customer cannot easily verify what was necessary. Independent testing is a check on us as much as on anyone else.
Cost, and who pays
Cost scales with containment and access, not the visible patch. A contained area in one office suite is usually low four figures; a full floorplate, an HVAC system or a crawlspace under a large building runs well into five. A professional inspection with sampling is worth doing first because it converts guesswork into a scope. Insurance turns on the cause. Mold that follows a sudden covered event is usually covered, though often only up to a capped amount. Mold from a slow leak, humidity or maintenance you put off is usually excluded. Between landlord and tenant, responsibility usually follows the lease and the cause, and our documentation is usually what settles it.
What employees and tenants actually report
Complaints usually arrive before anyone sees growth. Congestion, coughing, headaches or respiratory irritation that improve away from the building and return on Monday. Occupants notice a musty smell in one zone, particularly after the HVAC has been idle over a weekend. Condensation on windows or cold surfaces that keeps returning is a related signal: it means humidity in that space is high enough to feed growth somewhere you cannot see. Because these reports come with a date attached, they also start the record of what you knew and when.