What our clients have to say
Good group of guys working here. Support your local business! Quick, responsive, and top-quality work. Will definitely use them again for a home renovation project.
If you are looking for a restoration company that offers mold remediation, storm damage repair, fire and water damage restoration services then I highly recommend Restoration Done. They are a certified restoration company in Spokane, WA. They are quick, knowledgeable and put the customer first. You will not regret choosing them to restore your home.
Restoration Done responded very quickly to our call and answered all of our questions and concerns. Their technicians are highly trained and experienced. They dispatched the crew in a timely manner and from start to finish the company was very professional.
Restoration Done is a great company. Mike is very knowledgeable, dependable and easy to work with. He worked with us to understand insurance and get the best possible outcome. I highly recommend this company.
Most damage restoration companies stop when your building is dry
The crew extracts the water, runs drying equipment for a week, strips out the ruined materials and leaves. You are standing in a gutted room holding an insurance scope, and now you need a general contractor. So you start again: new company, new estimate, and a rebuild that begins six weeks after the loss.
One company manages the entire project. Mitigation and the rebuild on a single contract.
No six-week gap. The rebuild starts when the meters read dry, not months later.
One scope, not two. Your adjuster gets documents that actually reconcile.
Fire, water, storm or mold, it all ends the same way
All four end the same way: a building that is dry and safe but not finished. That second half is the larger share of the bill, and the one most owners have not budgeted for.
We rebuild after all four. Not only the one we were originally called out for.
Licensed general contractors in Washington and Idaho. Not a referral we hand you.
Scoped before the walls close. Which costs you nothing extra, because we were already on site.
Insurance pays to put it back. You can pay the difference to make it better.
Your policy pays to return the property to pre loss condition: the same grade of cabinet, the same flooring. It does not pay for an upgrade. But the room is already open, already permitted and already scheduled, so improving it now costs a fraction of doing it later.
Upgrades quoted on their own line. So the claim stays clean and you can see exactly what the difference costs.
No second demolition. The room is already open, already permitted and already scheduled.
Decline all of it if you want. Plenty of people put it back exactly as it was.
The code upgrades your policy might not cover
You rebuild to current code, not the code that applied when the property went up. On older stock that means egress windows, GFCI and arc-fault protection, insulation values, and smoke and CO detection.
Ordinance or law coverage checked early. At estimate stage, not when an inspector finds it.
Code items put in the claim. Egress, GFCI, arc-fault and detection, where they belong.
No red-tag surprises. You find out while you can still plan for it.
What happens after you call
Four steps from your first call to a building back in use.
- 01
Give us a call
Reach a real person, day or night. We take emergency calls around the clock.
- 02
We assess the situation
A certified technician inspects the damage on site and identifies the source.
- 03
You receive an estimate
A clear, itemized scope and price, written so your insurer can work from it.
- 04
Paperwork signed, work starts
Once you approve, we begin immediately. No waiting on a crew to free up.
Frequently asked questions
Is restoration and remodeling the same thing?
No. Restoration returns a damaged property to pre loss condition and is usually paid by insurance. Remodeling changes a building you chose to change, and you pay for it.
What is the difference between mitigation and reconstruction?
Mitigation is the emergency half: stopping the damage, extraction, drying, removing what cannot be saved. Reconstruction is the building half: framing, drywall, flooring, cabinetry, paint.
How long does it take to rebuild after a fire or flood?
A single room is two to four weeks once drying signs off. A whole floor is one to three months. A structural fire rebuild runs four to eight months because it is permitted work.
How much does it cost to rebuild after a disaster?
It follows scope, not square footage: what has to come out, and what code requires going back in. Insurance covers the pre loss equivalent on a covered claim.
Can I upgrade finishes during the repair?
Yes, and it is the cheapest opportunity you will get. The policy pays like-for-like, you pay the difference, quoted on its own line. You skip a second demolition and a second permit.
Do I have to use the contractor my insurance company recommends?
No. Your insurer can recommend one. The choice is yours.
Talk it through with someone who has done this before
Tell us what happened and we will tell you what it takes to put it right. The call is free and there is no obligation.
Licensed in Washington and Idaho · IICRC certified · Over a decade in business
What ordinance or law coverage actually does
A standard policy pays to replace what was there. It does not automatically pay for upgrades that current code demands. That difference lands on you, unless your policy carries ordinance or law coverage. Many policies do carry it, and many owners never check. We check it at estimate stage instead of at inspection stage. If the coverage exists, the code items go into the claim where they belong. If it does not, you find out while you can still plan for it, rather than when an inspector red-tags a panel nobody costed.
How betterment is quoted
Betterment is your money, not the insurer's, and it has to sit on its own line so the claim is not contaminated. We quote it separately so you can see exactly what the policy pays and what an upgrade costs. You can decline all of it and simply have your building back as it was. Plenty of people do. Where it usually makes sense: same footprint but a better finish, a layout change while the wall is already open, or systems you were going to replace anyway.
The sequence
The right time to write a rebuild scope is before the walls close, when the framing and the runs are visible, and because we did the mitigation, that costs you nothing and takes no second visit. The estimate is itemized in Xactimate with insurance-payable work and betterment separated, so your carrier can work from it directly. We pull the permits and schedule the inspections; on a substantial loss the inspection calendar, not the labor, usually sets the timeline. One project manager runs it start to finish.
Remodeling without a loss
Most of our construction work follows damage, but not all of it. If you want a kitchen, bathroom, basement, deck or addition built and there is no claim behind it, we take that work too. We will also be straight with you: if the project is a purely design-led remodel with no restoration element, there are excellent dedicated remodelers in Spokane and Coeur d'Alene. Where we are genuinely the better call is anything that starts with damage, or where the two overlap.
Handover, and what happens if something is wrong
The job finishes with a final walkthrough. We go through the work area with you against the scope, note anything that is not right, and fix it before we invoice the last of it rather than after. A punch list is our job to close out, not yours to chase.
All reconstruction work is warrantied. If something we installed fails or was not done properly, call and we will come back and put it right. That is a straightforward commitment and it is one of the reasons the mitigation and rebuild sitting under one contract matters: there is nobody to point at.