Damage Restoration in Wallace, ID
What our clients have to say
Good group of guys working here. Support your local business! Quick, responsive, and top-quality work. Will definitely use them again for a home renovation project.
If you are looking for a restoration company that offers mold remediation, storm damage repair, fire and water damage restoration services then I highly recommend Restoration Done. They are a certified restoration company in Spokane, WA. They are quick, knowledgeable and put the customer first. You will not regret choosing them to restore your home.
Restoration Done responded very quickly to our call and answered all of our questions and concerns. Their technicians are highly trained and experienced. They dispatched the crew in a timely manner and from start to finish the company was very professional.
Restoration Done is a great company. Mike is very knowledgeable, dependable and easy to work with. He worked with us to understand insurance and get the best possible outcome. I highly recommend this company.
Mining-era housing, and a valley that funnels the runoff
Much of the housing in this valley went up for the mines, which means very old plumbing and framing that has already dried and swollen through a century of winters. Galvanized supply lines fail at the threads rather than bursting, so they weep behind a wall for weeks. Spring runoff down the Coeur d'Alene River adds outside water on top of that.
Old wood-frame buildings, built close together
The historic districts here are wood frame, built tight to the property line, with wiring that has been added to rather than replaced. Fire in one building is a real risk to the next. Smoke gets into a hundred-year-old structure in ways it does not in a modern one, because there are more voids for it to travel through.
Snow load in a narrow valley
This valley takes heavy snow and holds it, and the older roofs were not engineered for what modern code assumes. Steep ground means meltwater and slide runoff arrive fast and from above. Outages are common and can run long, which is when the pipes go.
A damp valley floor and a century of poor ventilation
Old buildings on a damp valley floor, with crawlspaces and basements that were never detailed for moisture, is the pattern we find here. Mold in this stock is usually years old by the time anyone sees it, and it is almost always tied to a water source that has never been fixed.
Every service, in Wallace
Residential and commercial. Emergency response through to the finished rebuild, all under one contract.
What happens after you call
Four steps from your first call to a building back in use.
- 01
Give us a call
Reach a real person, day or night. We take emergency calls around the clock.
- 02
We assess the situation
A certified technician inspects the damage on site and identifies the source.
- 03
You receive an estimate
A clear, itemized scope and price, written so your insurer can work from it.
- 04
Paperwork signed, work starts
Once you approve, we begin immediately. No waiting on a crew to free up.
Common questions in Wallace
Do you actually cover Wallace?
Yes. Wallace sits about 44 miles from our shop in Coeur d'Alene, and it is part of the area we run to. If you are on the edge of it and not sure, call and ask rather than guessing.
How fast can you get here?
Call and we will tell you where you are in line and when a crew can be on site. After a hard freeze or a windstorm every restoration company in the region is triaging at once, so we would rather give you a real time than one that sounds good.
Will my insurance cover it?
Usually, when the cause was sudden and accidental: a burst pipe, an appliance failure, a fire, wind opening the roof. A slow leak you knew about, and flooding from an outside source, generally are not. We document the cause before anything is moved, because that is what the decision turns on.
Do you rebuild, or only clean up?
We rebuild. We are licensed general contractors in Washington and Idaho, so drywall, flooring and cabinetry go back under the same contract as the mitigation. Most restoration companies stop when the building is dry.
The house is old. Does that change the job?
It can. Anything built before 1980 may hold asbestos in flooring, siding and pipe insulation, and older wiring is common. Both get tested and handled properly rather than discovered halfway through a demolition.
Do you work on commercial property in Wallace?
Yes. Offices, retail, multifamily and light industrial. Commercial work is phased around your hours so the areas that earn money reopen first.
Talk it through with someone who has done this before
Tell us what happened and we will tell you what it takes to put it right. The call is free and there is no obligation.
Licensed in Washington and Idaho · IICRC certified · Over a decade in business
More about restoration in Wallace
One company, from the first call to the finished room
Most restoration companies stop when the building is dry and hand you to a general contractor you have to find yourself. We are licensed general contractors in Washington and Idaho, so the crew that extracts the water is the crew that puts the drywall, flooring and cabinetry back, to pre loss condition. One contract, one project manager, and no six-week gap in the middle.
What we get called out for around Wallace
Much of the housing in this valley went up for the mines, which means very old plumbing and framing that has already dried and swollen through a century of winters. Galvanized supply lines fail at the threads rather than bursting, so they weep behind a wall for weeks. Spring runoff down the Coeur d'Alene River adds outside water on top of that.
It is a small enough place that we usually know the street before we get there. Old buildings on a damp valley floor, with crawlspaces and basements that were never detailed for moisture, is the pattern we find here. Mold in this stock is usually years old by the time anyone sees it, and it is almost always tied to a water source that has never been fixed.
How the claim gets handled
We photograph and film the loss before anything is moved. We map the moisture with meters and thermal imaging rather than guessing at the extent, and dry to a measured standard with readings logged daily. The scope goes to your adjuster in Xactimate, so it can be approved without a second site visit. Estimates are written, itemized and free.
The work that does not fit a category
Sewage backups and other biohazard cleanup are handled under protocol rather than with a shop vacuum: the area is contained, porous material that absorbed it comes out, hard surfaces are washed and then disinfected, and the crew works in full protective gear. Contents worth saving are inventoried and packed out to be cleaned off site. All reconstruction work is warrantied, so if something we installed fails, we come back.
Getting to you
We run two shops, one in Spokane Valley and one in Coeur d'Alene. Wallace is served from Coeur d'Alene. That is about 44 miles. You reach a person any hour, and that person is the one sending the truck.
Areas we cover nearby
We work Wallace and the communities around it: Mullan, Kellogg, Smelterville and Cataldo.
That covers Wallace ZIP codes 83867. Not sure whether we reach you? Call and ask, it is a short conversation.